Questions, answered
without the fine-print fog.

Upload a product photo, check and complete the product facts, generate up to six product visuals in a product set plus a listing package, review and edit the results, confirm price and inventory, then create a Shopify Draft or synchronize the product already connected to Vistolist.

Use a sharp, high-resolution image with even light, the full product visible, and minimal obstruction. Avoid motion blur, extreme reflections, heavy color filters, clutter, or props that could be mistaken for included items.

No. Each product set supports up to six images, but the useful mix varies by product. It may include a main image, model or use view, detail, lifestyle, campaign, and alternative angle. Vistolist does not guarantee identical poses or perfect product fidelity.

You can review and revise listing fields before the Shopify handoff. Images also require visual review; if an output changes the product, do not use it as-is. Regenerate or correct the workflow.

It should not. Merchants must confirm materials, measurements, price, inventory, certifications, safety information, and other product claims. A generated image or description is not proof of a product fact.

No. A new product is sent to Shopify as a Draft. You review the record in Shopify and decide whether and when to publish it.

Yes, when that Shopify product is already connected to the Vistolist product record. The workflow synchronizes the connected record rather than silently creating or publishing another product.

A product set is one product workflow and supports up to six images. Product-set, AI-image, and SEO-package limits are applied separately, so all three allowances must be available for the requested workflow.

Your plan includes separate product-set, AI-image, and SEO-package allowances for each billing cycle. Monthly allowances do not roll over. Successful image generation or regeneration uses the image allowance; technical failures do not. Successful additional variations and automatic quality retries may also use image allowance.

Successful AI text rewrites and successful product re-identification from a photo use SEO allowance. Manual text edits and Shopify synchronization do not use AI image or SEO allowance.

Yes. An optional pack provides 6 image credits for $6 USD. Each new pack is valid for 12 months from its purchase date and has its own expiration date; buying another pack does not extend earlier packs. Monthly included images are used first, then purchased credits with the nearest expiration date. Packs do not add product sets or SEO packages. There is no automatic top-up: you approve each purchase through Shopify app billing. Credits purchased under the previous policy keep the terms that applied when they were purchased.

The one-time trial includes 1 product set, 6 AI images, and 1 SEO package. It is not a monthly recurring free plan, and Vistolist does not advertise a fixed trial-day count or promise another trial after reinstalling.

Paid subscriptions are month-to-month only and are handled through Shopify billing. Vistolist does not offer annual subscriptions. Development stores can display $0 test subscriptions; those are test contracts, not public prices.

Uninstalling disconnects Vistolist from your store. When Shopify requests deletion of your store data, app records—including credit balances—are removed. Automatic credit recovery after that deletion is not currently supported. Contact support@vistolist.com about unused purchased credits before uninstalling.

No. Vistolist helps prepare product content and SEO fields, but it does not guarantee sales, conversion rates, organic ranking, or other marketplace outcomes.

No native mobile app is currently advertised. Vistolist is a Shopify-connected web application.

Email support@vistolist.com. No response-time or support-hours commitment is published yet.